Privacy Policy


We’re indoor plant people—we like our privacy.

We know you like yours, too. The following Privacy Policy relates to the info we collect and how we use it. It’s pretty straightforward, and we’re always looking for ways to improve. Feel free to reach out to us at

This Privacy Policy works in tandem with our Terms of Service. It states that when visiting our website, visitors are agreeing to the following terms:

What We Collect

In the course of operating the Website, we will collect (and/or receive) the following types of information.

Contact Information

When you sign up for our newsletter, join our “Planter’s Club”, or contact us, you will be required to provide us with personal information about yourself, which may include name, e-mail address, phone number, and password. We do not collect any personal information from visitors or users when they use the Website, unless they provide such information voluntarily.

Payment Information.

When purchasing a product/service, you will be required to provide certain information to our third-party payment processor, WooCommerce. Such information may include a payment card number, expiration date, billing address, activation codes, and similar information. The transaction is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

PlantedPot does not store or process your Billing Information.

Other Information.

In addition to the information noted above, we may collect additional information that may include Purchase history, IP address, and Device Type, as well as Web Analytics data (see “Third Party Analytics” below). We also may collect additional information about yourself that you voluntarily provide to us (e.g., via a survey), as well as data collected via:

Cookies. Information that we collect using “cookie” technology, like session length, the number of visits, contents of your cart, etc… is used to enhance your on-site experience. You can choose if you want to opt-out of cookies or not. Please consult your Internet browser’s documentation for information on how to do this.

Third-Party Analytics

We use third-party analytics services (such as Google Analytics) to evaluate your use of the Website. This may include browsing or search history, Web page interactions, referral pages and source pages, device information, and other information relating to the Website and mobile and Internet usage. By accessing and using the Website, you consent to these services.


To protect your personal information, we take commercially reasonable precautions and follow industry best practices to make sure the information is not lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


We do not sell, rent, or otherwise transfer for profit any contact information collected. However, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or if you are in violation of our Terms of Service.

California Civil Code Section 1798.83 permits users of the that are California residents to request certain information regarding our disclosure of the information. To make such a request, please contact us at or send mail to:

6048 Triangle Drive
Commerce, CA 90040


We use the information collected to maintain and improve our Website and services to you; to process orders for products and services; to administer our rewards and promotional programs; to solicit your feedback; and to inform you about our products and services and those of our third-party marketing partners.


Age Of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to This Privacy Policy

We’re always learning and growing, so its likely we’ll want to change this Privacy Policy from time to time. If you access the Website and/or using our services after we make any such changes to this Privacy Policy, you are assumed to have accepted such changes.


If you have questions or concerns please contact us at with “Privacy Policy” in the subject line.

Copyright 2021 PlantedPot, Inc. All rights reserved.